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Accessibility

We want to make our services accessible to everyone who could benefit from them, irrespective of any disability they may have.

Our website is managed by Scottish Enterprise. Scottish Enterprise is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Scottish Development International website, https://www.sdi.co.uk/. Other websites managed by Scottish Enterprise have their own accessibility statements.

AbilityNet opens in a new window has advice on making your device easier to use if you have a disability.

Preparation of this accessibility statement

This statement was prepared on 28 November 2023. It was last reviewed on 28 November 2023.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 opens in a new window AA standard, due to the non-accessible content listed on this page.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

There are a number of PDFs on the site that are missing basic accessibility features such as properly marked headings, alt text and keyboard navigation. This fails a number of WCAG criteria, including:

  • Success Criterion 2.1.1 (Keyboard)
  • Success criterion 2.4.5 (Multiple ways)
  • Success criterion 1.3.2 (Meaningful sequence)
  • Success criterion 1.4.5 (Images of text)

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. This applies to some of the PDFs that appear on our site.

How we tested this website

This website was last tested in March 2023 by our internal team.

We used the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible our site is. We have an in-house accessibility lab and testing team, who test new features and changes to the site for accessibility issues.

Where possible, we try to test our websites with disabled users to identify and address any issues. 

What we’re doing to improve accessibility

We are continually improving how we produce our PDFs for use on our site. We’re aiming to make our PDFs accessible by March 2024.

We regularly test and review this website to check for new issues. We’re currently working towards the new Web Content Accessibility Guidelines version 2.2 opens in a new window , and aim to be compliant by March 2024. We’ll add any new issues we identify to this statement and aim to fix these as soon as possible. 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us using these contact details:

  • enquiries@scotent.co.uk
  • 0300 013 3385 (calls charged at local rates)
  • 0141 846 0200 from mobile phones or if outside Scotland

Or you can submit an enquiry using our enquiry form 

If you're deaf or hearing impaired you can use your textphone to contact us through Relay UK, or you can search for Relay UK on the App Store for iPhone or iPad and at Google Play for Android

Reporting a problem

You can use the same contact details to report an accessibility problem on this website.

If you've contacted us regarding accessibility and are still dissatisfied with our decision or the way we dealt with your complaint, you can ask the Scottish Public Services Ombudsman (SPSO) to look at it.

The SPSO cannot normally look at:

  • A complaint that has not completed our complaints procedure (so please make sure it has done so, before contacting the SPSO)
  • Events that happened, or that you became aware of, more than a year ago
  • A matter that has been or is being considered in court

Contact the SPSO opens in a new window  

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service opens in a new window (EASS).

Further information

If you have any questions or want to talk with one of our advisers, we're always ready to help.