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Our easy to understand benchmark reports can show you why Scotland could be the place for you

Call centre

When looking at locations to set up new operations for your business, the choices can be confusing, with a number of competing criteria and investment parameters to consider.

Using the Financial Times ‘FDI Benchmark’ tool, our simple and easy to understand report provide internationally benchmarked qualitative and cost information in comparison with other competitor locations from around the world for contact centres.

Why Scotland?

The report highlights several reasons why Scotland could be the perfect base for contact centres.

  • Out of seven locations, Scotland ranked second overall for both cost and quality
  • Scotland was also ranked first for its annual utility costs of £3.96m p/a, lower than the average of £4.72m p/a

As well as this, setting up in Scotland means you won't be alone, as the Scottish Central Belt was also ranked first for its industry cluster.

Find out more

For more detailed information about Scotland's strengths when it comes to contact centres, please download our full report.

If you're interested in receiving a bespoke report that's tailored to your individual business, let us know.

Register your interest in a tailored benchmarking report