Global business services

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Capella building, International Financial Services District (IFSD), Glasgow

Strong track record of GBS investment

Join over 500 contact centre and global business services companies in Scotland.

Scotland is home to facilities for some of the largest European companies, drawn here by the right mix of talent, quality infrastructure and support.

In fact, Scotland was ranked as the best performing UK region for inward investment outside of London by the latest EY Attractiveness Survey - so it's no wonder companies like Concentrix, Cigna, Ceridian, Teleperformance and Sykes have chosen to set up here.

Looking for a global shared service or contact centre?

We can connect you to skilled workers and leading providers of back-office or in-house functions, right here in Scotland.

Scotland's GBS industry provides:

  • High quality skills with a stable and well qualified workforce
  • Competitive costs
  • A supportive business environment
  • Easy access to key markets

Scotland's talent is on tap: available, flexible and scalable

With over 215,000 people working financial and business services, supplemented by over 97,000 graduates a year, Scotland offers high quality, flexible staff with skills covering a range of front and back office activities. 

If you need multilingual talent, you're in the right place: many of our centres offer dedicated foreign language services.

Call centre

Global companies in Scotland

Overhead shot of Glasgow city centre

Case study

Eaton: Taking business transformation from Glasgow to the world

View more on Eaton: Taking business transformation from Glasgow to the world


Why Televerde chose to connect with Glasgow

View more on Why Televerde chose to connect with Glasgow
Video exploring NewGalexy's LPO investment in Glasgow

Case study

NewGalexy in Glasgow first

View more on NewGalexy in Glasgow first

Contact us

Talk to us about doing business in Scotland.

Our global staff can help you find the right finance and other support to help you establish your business in Scotland.

Whether you're ready to invest or just want to chat about a potential project, we're here to help.

Find your local office