Investment in Scotland's contact centre industry
We can help your business to secure funding and establish a presence in the Scottish contact centre industry.
Our investor support page has more on how we can help your company's investment in Scotland.
Scotland is one of the top contact centre locations in Europe, handling a number of critical business functions.
Investment in Scotland’s contact centre industry is a low risk option that delivers high quality at a lower cost than many competing regions.
A cost-competitive contact centre industry
The Scottish contact centre sector rewards investment with high quality opportunities for better value than many comparable regions:
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Staffing - wage costs are substantially lower
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Relocating - costs involved in setting up in Scotland are considerably lower
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Quality - substantial operational cost savings do not compromise quality
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Flexibility - labour regulations are among the most flexible in Europe
Supporting Scotland’s contact centres
Our contact centre industry has an active support network to help your investment succeed:
- Supportive political and business environment geared towards growth
- Modern locations complemented by an excellent telecoms infrastructure
- Scotland currently has approximately 20 outsourcing companies, many with multilingual capabilities
- A professional community providing advice and services
How we can help your company's investment in Scotland