The business processing operation (BPO) sector is one of the key drivers of our economy.
Scotland is well established as a global centre for the industry combining expertise and profitability to attract inward investment.
More than 86,000 people are employed within 400 contact centres throughout the country and several multinational companies base operations in Scotland
Almost 359,000 people are employed in financial and business services in Scotland’s central belt
Scotland is home to 26,000 qualified or part-qualified accountants
More BPO key facts
Why Scotland is a premier BPO location
Scotland's BPO industry
7000 jobs in Scotland secured or created by £52 million Regional Selective Assistance funding in 2010/11
RSA funding in Scotland