Investment in Scotland's BPO sector
Scotland offers a low risk investment opportunity in the business processing operation (BPO) sector thanks to a combination of low costs and high quality staff and infrastructure.
Our investor support section has more about we can help your company invest in Scotland.
Cost-competitive BPO industry
Investment in the Scotland is a low risk option offering high quality staff and locations and significant financial benefits:
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Staffing - competitive salary rates at all levels of your operation compared to regional and international competitors
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Relocating - property rate savings compared with many competitors
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Quality - Savings on operational costs do not compromise quality
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Flexibility - Scottish labour regulations are among the most flexible in Europe
Support for the Scottish BPO sector
In addition to the support we can offer your company, Scotland’s traditional role as a centre of the financial services industry means there is a full support network in place to help the BPO sector:
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Outsourcing - Scotland is at the forefront of outsourcing in the BPO industry with 20 experienced outsourcing companies
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Professional support - active business community offers a range of advice and professional services
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Workforce - skilled talent pool with extensive business services experience
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Political support - Scottish Government is supportive of business and committed to growth
The Customer Contact Association (CCA) is the industry body for the contact centre sector. The Glasgow based organisation provides a range of services to support your investment including training and development programmes.
How we can help your investment in Scotland