Shared service centres in Scotland

The dynamic business environment in Scotland makes for the ideal shared service centre location. Scotland’s strengths are demonstrated by the number of corporations who have taken advantage of our innovative and highly educated workforce and the wealth of expertise in this field.

Scotland is a world leader for service-based operations, and there are many reasons for this.

The benefits of shared service centres in Scotland

Scotland’s shared service centres have delivered continuous cost benefits and increased service levels. They have also enabled companies to compete globally in terms of finance and quality.

These shared service centres combine administrative, communications and financial expertise to create nerve centres for organisations whose operations span not just the rest of the UK, but also across Europe and worldwide.

Investing in shared service centres

Shared service centres in Scotland undertake a variety of front and back office activities, with staff offering expertise in a number of areas. Much of the growth and success of this sector can be directly attributed to a flexible, stable and motivated workforce with highly developed skills in a mature sector.

• 419,000 people are employed within the Scottish finance and business sector.

• Scotland can boast a proven track record in pan-European shared service centres since the first market entry by Eaton Corporation in 1997.
• Shared service centres in Scotland cover activities such as accounts payable, accounts receivable, general ledger, cash management, credit control, payroll, customer service and HR.
• Scotland is the ideal location to service the European market.

Shared service centre assistance

SDI is a Scottish Government business agency providing active support for Scottish shared service centres. We are dedicated to promoting Scottish economic development, and the ongoing prosperity of shared service centres in Scotland.

We can help you learn more about the benefits of relocating to Scotland. Find out all about Scotland and our shared service sector.

In this section you can find out why Scotland is one of the top shared service centre locations in Europe.

Scotland is a country that is rich in opportunity and bursting with innovation. Find out about what Scotland can provide to help your business succeed.